Certified Human Resource Professional (CHRP) Practice Exam

What type of evaluation provides data on the clarity, complexity, and relevance of a training program?

1. Normative

2. Formative

3. Summative

4. Content

The correct answer is: Formative

Formative evaluation is focused on assessing a training program while it is still in development or during its implementation phase. This type of evaluation aims to gather ongoing feedback that can be used to improve the program's design and delivery. Specifically, it examines aspects such as clarity, complexity, and relevance, allowing facilitators to understand how effectively the training meets the needs of the participants. With formative evaluation, input can be obtained from participants and stakeholders, which can inform necessary adjustments and refinements to enhance the program's overall effectiveness. This continuous improvement process is vital for ensuring that the training aligns with its objectives and delivers value to learners. In comparison, other evaluation types may focus on different aspects, such as normative evaluations that compare outcomes against standards or benchmarks, and summative evaluations that assess the overall effectiveness after the training has concluded. Content evaluation, on the other hand, might specifically review the material involved in the training but does not encompass the iterative feedback mechanism that formative evaluation provides. Each of these types serves a distinct purpose, but formative evaluation is particularly valuable for assessing clarity, complexity, and relevance during the training development stage.