Certified Human Resource Professional (CHRP) Practice Exam

Which of the following is true of the 9-box approach to assessing employees?

1. It measures employee performance and potential.

2. It includes 9 critical core competencies.

3. It evaluates employee values, competency, and results achievement.

4. It supports a 9-step approach to career planning.

The correct answer is: It measures employee performance and potential.

The 9-box approach is a widely used tool in talent management and succession planning, and it is particularly effective for assessing employee performance and potential. This framework consists of a grid that typically places employees along two axes: one representing performance—ranging from low to high—and the other representing potential—also ranging from low to high. As a result, the nine boxes formed in this grid categorize employees based on their current job effectiveness and their aptitude for future roles within the organization. This assessment method aids organizations in identifying high performers who also demonstrate strong potential for advancement, facilitating targeted development plans and succession planning efforts. By focusing specifically on assessing both performance and potential, the 9-box approach provides a clear visual representation that helps HR professionals make informed decisions about talent development, promotions, and retention strategies. The other choices do not accurately describe the 9-box approach. While competencies, values, or a detailed career planning methodology may play roles in broader talent management strategies, they do not specifically characterize the central purpose of the 9-box tool. Thus, the correct statement reflects the dual focus on performance and potential that defines the utility of the 9-box grid in employee assessments.