Certified Human Resource Professional (CHRP) Practice Exam

Which stage of group development focuses on unity and resolving issues?

1. Forming

2. Storming

3. Norming

4. Performing

The correct answer is: Norming

The stage of group development that focuses on unity and resolving issues is the Norming stage. At this point, team members have moved past initial conflicts and differences that may have arisen during the Storming stage. In Norming, individuals begin to develop a sense of cohesion and collaboration. During this stage, there is an emphasis on establishing norms and standards for the group’s behavior, which helps facilitate effective communication and resolution of any outstanding conflicts. Team members support one another and develop stronger working relationships, often leading to improved performance as they start to focus on collective goals. This unity fosters a positive environment where the group can address any disagreements or challenges in a constructive manner, allowing the team to work more harmoniously together. The other stages, such as Forming and Storming, describe earlier phases of group development where members are either just getting to know each other or dealing with conflicts. The Performing stage, while it reflects a high level of efficiency and cooperation, has already moved beyond the focus on resolving issues and establishing unity that characterizes the Norming phase.